COMMUNICATION AND ASSERTIVENESS SKILLS

  

About this Course

The Communication and Assertiveness course has been developed by KBA Training Centre Pte Ltd (KBAT) and Training Edge Pte Ltd to offer to offer a personal competency course in communication and assertiveness for managers in any Onshore / Offshore industry.

Training Edge has highly proficient trainers for leadership, motivational, personnel development and technical skills. This course has been delivered globally and locally to the Major Oil and Gas Companies, Singapore Armed forces, Ministry of Manpower; Universities and MNCs. KBAT is pleased to be working with Training Edge to bring this excellent Course to you.

WHO SHOULD ATTEND

  • Managing Directors / Directors,
  • Contract Holders,
  • Safety Manager,
  • Office Managers,
  • Project Managers,
  • Project Engineers,
  • All Managers,
  • Offshore Installation Managers,
  • Superintendents

COURSE CONTENTS

The 1-day course consists of 9 modules, each with specific time management and self-evaluation elements as follows :-

  • Build collaborative relationships developing trust and respect
  • Communicate effectively using simple, concise and appropriate language
  • Enhance your active-listening skills to anticipate and avoid common misunderstandings
  • Foster cross-cultural understanding in your workplace
  • Eliminate barriers that undermine your ability to communicate effectively
  • Demonstrate assertive behaviour for positive outcomes
  • Gain self-awareness of your attitudes, behaviour patterns and habits
  • Develop a proactive response to dealing with difficult behaviour
  • Exhibit confidence in your communication skills

*Note: This course is also presented as an in-company package, or at client preferred location.

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