About this Course
In today’s competitive business world, HR professionals are expected to support the business and line managers in evaluating employee performance, create a formal development plan and provide coaching in order to increase overall employee productivity.
This Certified Human Resources Specialist (PM) qualification course consists of six modules (6 days) and is designed to train and certify participants who need to develop effective performance-management systems.
Objectives
As this CHRS (PM) course covers the major elements of the Performance Management function and it is skill based, participants will be certified as a Human Resource Specialist (Performance Management) upon successful completion of the course.
During this course, participants will learn to set performance goals, conducting effective performance appraisal interviews, providing coaching and feedback, measuring employee performance and creating employee development plans.
Module 1 - Overview of Performance Management - 1 day
- Understanding the objectives of performance management
- Effective Performance Management Process (PMP)
- Performance management methodologies
- Key stages in performance management
- Creating performance standard
- Developing a performance journal and performance plan
Module 2 - Performance Appraisals - 1 day
- Performance appraisal systems
- Balance Scorecard & 360 degree feedback
- Conducting performance appraisal interviews
- Structure of performance appraisal
- Performance ratings
- Rating errors and bias
- Role of appraiser and appraise
Module 3 - Goal Setting - 1 day
- Establishing measurable expectations
- Setting performance/SMART objectives
- Using Key Performance Indicators (KPIs)
- The goal setting process
- Identifying and overcoming obstacles
- Review the list of goals
- Measuring goal achievement
Module 4 - Coaching and Feedback - 1 day
- Coaching and Motivating
- Collecting performance information
- Preparation for coaching sessions
- The coaching process
- Coaching Vs Progressive Discipline
- Coach for performance
- Providing constructive feedback
- Building an employee development plan
- Essential of an employee development plan
- Planning for an employee development program
- The employee development plan process
- Steps in creating employee development plans
- Implementing an employee development program
- Measuring and monitoring, reviewing performance
- Performance measurement process
- Steps for measuring performance
- Using performance measurement tools
- Implementing a performance measurement system
- Competency and Performance
- Motivation and rewards for achievement
Methodology
- Classroom presentation and discussion
- Interactive activities
- Competency-Based Assessments
Certification
Certification will be awarded upon successfully completion of all the modules and passing of all Competency-Based Assessments during the course.
Designation
Individuals who successfully completed the course and passed all Competency-Based Assessment are entitled to use the designation CHRS (Performance Management) after their names.
Who should attend
Human Resource Executives and Managers who are involved in the performance management for at least two years for their organization.
Those without the pre-requisite experience must possess the HRSINGAPORE Certified Human Resource Administrator (CHRA) qualification.
Course Rating
- /5 from users
Course Enquiry
Course Info
- Course Provider HRSINGAPORE PTE. LTD.
- Course Category People
- Course Price $2880
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