About this Course

Are your work groups exhibiting effective teamwork or remaining dysfunctional? A great team determines the success of an organization. This course describes the key elements for creating functioning and contributing teams. Upon completion of this course, participants will be acquire the skills and knowledge in applying teamwork in the workplace. They will obtain the fundamental skills in participating in team establishment, developing team culture through communications, learn how to assist in team building and in improving team performance. 

Key Topics

Part 1 - Participate in team establishment

• Understanding organizational structure & goals
  
• Team development & setting team objectives
  
• Roles & responsibilities of team members
  
• Monitoring & reviewing team performance
  

Part 2 – Participate in developing team culture

• Team building tools & activities
  
• Feedbacks & suggestions for team setting
  
• Team conflict and resolution methods
  

Part 3 – Communicate with team members

• Communication tools & channels
  
• Non-verbal communication skills
  

Part 4 – Assist to improve team performance

• Enhancing team performance
  
• Acknowledging team members’ feedback
  
• Performance measurement & review techniques
  
• Rewards & follow up actions
  

Who Should Attend?

Managers, Supervisors, Department Heads/in-charge and all individuals involved in leading a team/work group.

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