Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Wholesale and Retail Trade
The WSQ Certificate in Retail Operations, developed within a national standard framework, equips front-line staff with a comprehensive range of relevant knowledge and skills for the retail industry. COURSE OBJECTIVES Competencies at this level enable trainees to demonstrate basic retail knowledge and apply a defined range of skills, and take certain responsibility of functions in their work ar...
Provider: Ngee Ann Polytechnic
The WSQ Diploma in Retail Management, developed within a national standard framework, equips participants with skills to become a specialist in the retail industry. COURSE OBJECTIVES Competencies at this level enable participants to demonstrate critical retail knowledge and apply a wide range of capabilities for decision-making in a dynamic environment.
You will learn key management skills on how to operate a retail store, manpower supervision and how to make key decisions to stay ahead of competitors.
Productivity & Innovation
Able to identify global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy. Share knowledge and skills to enhance productivity and effectiveness in a diverse workplace.
Provider: NTUC LEARNINGHUB PTE. LTD.
On completion of this module, participants will acquire the knowledge and skills required to generate and contribute ideas at work. This covers idea generating activities, divergent techniques to spur new ideas, convergent techniques to focus, develop and evaluate ideas at their workplace.
Acquire the knowledge and skills to apply strategies to create, promote and sustain a culture of continuous improvement, initiative and innovation in an organization, as well as identify, evaluate and manage the associated risks.
On completion of this unit, learners will be familiar with the national and/ or international standards on quality management and quality services adopted by organizations.
Participants who attend this course will learn to develop abilities to work and communicate effectively in a diverse team environment and negotiate for mutually beneficial outcomes. Roles, rules and relationships of members in a team and stages of team building will be discussed.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Writing)
Training for Workplace Numeracy
Transportation and Storage
Trainees will learn to operate the forklift safely and proficiently according to industry's standard and perform on job Course Outline Prepare to carry our forklift operations Inspect forklift Carry out forklift Operations Reinstate and hand-over forklifts