Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
The “Manage Operations for Service Excellence” module addresses the knowledge and application skills in the effective management of resources, along with the use of organizational guidelines to manage service operations. Learners will also gain experience through recognizing resources and implementing service operations to achieve service excellence, resolving performance issues and monito...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Information and Communications
To be able to use Microsoft Access 2010
Personal Services
no record
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
Workplace Safety and Health
On completion of this unit, learners will acquire the knowledge and skills to be a WSHMS program lead for the organization in preparing a WSHMS implementation plan to meet the requirements of SS506 and risk management code of practice and for recognition of bizSAFE level 4 by Workplace Safety and Health Council. It entails reviewing the current WSH policy, risk management plan, and WSH programmes....
Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.
This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator or Supervisor to coordinate the company’s WSH Management System in compliance with the WSH Act, relevant Regulations and Approved Codes of Practice (ACOP).
Process and Product Engineering
Respond to Fire and Hazmat Emergency is designed to enable learners to acquire the required competencies and function as a member of an emergency response team in order to meet and respond to fire and Hazmat emergencies in process plant. The competencies include working alone and in a team.
Provider: TECS FIRE & SAFETY TRAINING PTE. LTD.
Provider: THE SINGAPORE CONTRACTORS ASSOCIATION LIMITED
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Education and Training
Human Resource Management Employment and Recruitment
see attached.
Productivity & Innovation
Identify improvement opportunities
On completion of this unit, participants should expect to have acquired competencies in the 3 key performance statements, namely: Performance Statements A competent individual must be able to successfully perform the following: PS1 Gather information relating to the industry in which the organisation operates PS2 Analyse impact of internal and external trends on the organisation PS3 Monitor intern...
Learner will be able to promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issue into consideration.
Provider: CAPELLE ACADEMY PTE. LTD.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
At the end of the programme, participants will be able to: Acquire the skills to work with a team of subordinates in practising problem solving and decision making, which includes: Anticipating and identifying potential problems, Facilitating teams effort to resolve the problem, Making appropriate decisions and seeing implementation plans through.
Healthcare
To provide participants with the basic knowledge on the philosophy and practice of palliative care.
Provider: SINGAPORE GENERAL HOSPITAL PTE LTD
To provide participants with the knowledge and skills to precept new nurses.