Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
To provide the PMEs with the essential competencies and knowledge in quality management
Provider: Electronics Industries Training Centre
Manufacturing
Course Objective: On completion of this module, learners will be able to resolve issues and customer complaints using the systematic 8 Disciplines problem solving approach and using the 8 Disciplines format in the reporting of the issue with appropriate short term and long term solutions to rectify the issue.
Productivity & Innovation
On completion of this module, learners will have the skills and knowledge to apply Follow Good Manufacturing Practices when carrying out daily tasks at their workplaces.
Learners will acquire the knowledge and skills to generate and contribute innovative ideas at work.
On completion of this module, learners will have the knowledge and application skills in participating and supervising work teams and will be able to apply them to the workplace.
On completion of this module, learners will have the knowledge and application skills in participating in work teams and will be able to apply them to the workplace.
Repair and Maintenance
On completion of this course,learners will have the knowledge and application skills in performing autonomous maintenance activites on machines and equipment at their workplaces.
Workplace Safety and Health
Course Objective: To provide the participants with the knowledge and skills for CPR and AED according to the guidelines set by the Singapore National Resuscitation Council (NRC)
Provider: EMERGENCIES FIRST AID & RESCUE PTE. LTD.
The aim of this cours is to provide course participants with the requisite WAH knowledge to supervise and manage work at height activities, do that they are carried our properly and safely. It is a training course for individuals who are reqiured to evaluate WAH activities before endorsing the PTW for WAH in their workplace.
Provider: EVER SAFE CONSULTANTS PTE. LTD.
Provider: FAR EAST GEMOLOGICAL INSTITUTE PTE. LTD.
Accounting Banking & Finance
This final module builds upon the earlier modules and integrates all aspects of personal finances that are required for constructing a comprehensive financial plan. Students will learn how to gather and analyze client data, develop, recommend and implement appropriate strategies, and finally the important aspects related to the ongoing assessment of financial plans.
Provider: FINANCIAL PERSPECTIVES PTE LTD
Provider: FORTRESS INTELLIGENCE PTE. LTD.
Customer Service
COURSE OUTLINE FOR EI SKILLS FOR HANDLING DIFFICULT CUSTOMERS The Basics in Customer Service Developing strategies to increase your emotional intelligence skills to better manage and motivate yourself to be a better service provider Developing the 3Vs of communication to increase your effective communication with customers Working with Difficult Customers Situations
Provider: GIL CONSULTANCY PTE. LTD.
Information and Communications
COURSE OUTLINE FOR ADOBE CAMERA RAW 7 IN-DEPTH Introduction to Adobe Bridge CS6 Navigating the Bridge Interface Viewing Images in Bridge Importing Images from the Media into Bridge Organizing and Sorting the Files Working with Collection, Keywords & Metadata Template Introduction to Adobe Camera Raw 7 Working with Adjustments Working with Details Using Splitting Tool Making Lens Corrections Using ...
COURSE OUTLINE FOR MS ACCESS 2007 STEP UP Creating Summarized Queries Creating Crosstab Queries Creating Action Queries Designing Forms Creating Form with Pivot Table Creating Form with Pivot Chart Designing Advanced Reports Managing a Database Working with a Switchboard Working with Macros
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COURSE OUTLINE FOR EXCEL 2007 OPTIMISING DATA HANDLING Excel tips and shortcuts for data handling What to be on the lookout for Conversion Locating and extracting data Cleaning up data Conditional formatting in data handling
COURSE OUTLINE FOR MS EXCEL 2010 BASIC TO INTERMEDIATE Quick Start to Microsoft Excel 2010 How to Customise the Quick Access Toolbar How to Handle the Ribbon How to Use a Workbook How to Use Worksheets How to Work with Cells and Cell Data How to Format Data and Content How to Work with Cell Styles How to Work with Conditional Formatting How to Work with Row and Column Formats How to Make Reference...