Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Provider: Institute of Systems Science, NUS
In a knowledge economy, information is one of the most value enterprise assets. Data is rationalised to create information. Information is rationalized to create knowledge and knowledge is the basis for wisdom, supplementary by intuition, in decision making. Data Governance refers to the operating disciplines for managing data and information as a key enterprise asset. This operating discipline in...
Enterprise Architecture (EA) is the organising logic for business processes and IT infrastructure, reflecting the integration and standardisation requirements of the organisation's operating model. The EA provides a long-term view of an organisation's processes, systems, and technologies so that individual projects can build capabilities and not just fulfill immediate needs. The proposed NICF...
Business Process Reengineering (BPR) is a structured approach to radically change an organizations processes, its information systems and its business functions to achieve quantum leap improvements. Organizations cannot fully exploit the capabilities of current IT systems without reengineering their business processes at the same time. Conducting BPR for a business requires more than technical k...
Portfolio, Programme and Project Office (P3O) management focuses on best practice guidance to successfully establish, develop and maintain (or in some cases re-energise) appropriate support structure that will: Inform senior management decision making on prioritisation, risk management and deployment of resources across the organisation to successfully deliver their business objectives through po...