Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Accounting Banking & Finance
no record
Provider: SIPMM ACADEMY PTE. LTD.
Wholesale and Retail Trade
The Executive Certificate in Trade Operations aims to equip students with the working knowledge and practices of international trade operations in an organisation.
Hotel & Accommodation
ENGLISH - WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures Course (2014)
Provider: SKILLMASTER TRAINING CENTRE PTE. LTD.
Administration
Supervise Work Improvement Processes (SC/SAP)
Provider: SSA CONSULTING GROUP PTE. LTD.
Human Resource Management Employment and Recruitment
Upon completion of this unit, participants will be able to analyse employability issues for self and the organisation in the local and global contexts, and contribute to the development of a learning organisation that can operate effectively in the knowledge-based economy as well as adapt to change and diversity.
Information and Communications
Perform Advanced Spreadsheet Functions
Perform Advanced Word Processing Functions - using Microsoft Words 2010
Perform Database Functions- using Microsoft Access 2013
Perform presentation functions - using Microsoft Powerpoint 2010
Perform Web Editing Functions (MS Expression - 24 hrs) (ICDL Certification Module: Web Editing)
On completion of this module, participants will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received and use effective negotiation skills to resolve conflicts for a win-win outcome taking into consideration social and cultural differences.
Demonstrate Understanding of Concepts of IT Security (16 hrs) (ICDL Certification Module: IT Security)
Productivity & Innovation
Upon completion of this unit, participants will be able to apply knowledge and life skills such as establishing personal goals and evaluating them to justify roles and responsibilities in achievement of organisational goals, managing time effectively, maintaining organisational worklife balance, as well as managing stress and personal finances to be effective at the workplace as a manager.
On completion of this unit, participants will be able to establish teams, delegate tasks and allocate resources for teams to achieve organisational goals, as well as cultivate open communication and teamwork, and monitor, evaluate and recognise the progress and performance of teams in a managerial role.
Upon completion of this unit, participants will be able to identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at a team level.
Upon completion of this module, participants will be able to identify personal career goals after determining own competencies, and take steps to realise career goals by sourcing for job opportunities, preparing for interviews and demonstrating basic social etiquette.
On completion of this unit, participants will have the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communicat...
On completion of the unit, the learner will be able to assess his/her individual and/or an organisation’s level of resilience, examine the area(s) for development level of resilience to achieve desired outcomes and apply resilience techniques to manage challenges
On completion of the unit, participants will be able to apply Emotional Intelligence principles to assess and manage self and others, acquire awareness of the environment, express empathy, guide others, uphold integrity, and build bonds others in a business context.