Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Course DescriptionWe negotiate regularly with customers and colleagues on many matters. In order to make the negotiations effective, we need to uncover their needs and wants put forward our value proposition.By understanding the negotiation framework and applying practical negotiation techniques, one will be able to handle difficult negotiators and obtain optimal result from the negotiation.What Y...
Provider: ACES LEARNING HUB PTE. LTD.
Course DescriptionThe dragon has awakened!.Indeed China has emerged as a powerful economic force to be reckoned with and China is inscrutable.It has changed faster than anyone can imagine.This workshop provides you with a basic knowledge of Chinese psyche,cultural background,business rights and wrongs and other business experiences of working in China.You will be equipped with a practical know-how...
Course DescriptionYour technical competent skills got you promoted. How you influence your staff, get them to co-operate with you, how you manage your boss/es, and influence them, is a totally different set of skills. You are sandwiched in between – this can be painful. Come, join us in this popular workshop – you will gain to apply easy-to-do steps to motivate your staff, win your boss/es ove...
Course DescriptionFor many managers, more than 50% of your daily time is spent in meetings. If not managed properly, your meetings become situation s where minutes are taken, hours are wasted! Come to this highly-interactive, best practices shared programme. Be equipped with a ‘Toolkit’ of skills that ensure communication success – look professional, sound confident, appear organised, and ma...
Learning OutcomesParticipants will achieve the following outcomes:Identify key behaviors and competenciesUse probing questionsRecognize and evaluate behaviors suitable for your organizationTechniques for conducting interviewManage interview time effectivelyWhat You Will GainIntroduction – Communication: key to your successKey Elements of Critical Behavioral InterviewingSuccess Factors of Outstan...