Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
Upon completion of this module, participants will be able to identify the global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace .
Provider: SSA CONSULTING GROUP PTE. LTD.
On completion of this unit, participants will have the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communicat...
On completion of this unit, participants will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques
On completion of the unit, participants will be able to apply Emotional Intelligence principles to assess and manage self and others, acquire awareness of the environment, express empathy, guide others, uphold integrity, and build bonds others in a business context.
Provide workers currently working in or wishing to enter manufacturing line with skills and knowledge required to apply quality systems in their work environment.
Upon completion of this unit, participants will acquire the skills to work with a team of subordinates in practising problem-solving and decision-making, which includes anticipating and identifying potential problems, facilitating team’s effort to resolve the problem, making appropriate decisions and seeing implementation plans through.
Upon completion of this module, participants will acquire the techniques in problem-solving and decisionmaking, including proactively identifying root causes to a problem, generating and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within own circle of influence.
Upon completion of this unit, participants will be able to apply strategies to create, promote and sustain a culture of continuous improvement, initiative and innovation in an organisation, as well as identify, evaluate and manage the associated risks.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational) - Advanced
Training for Workplace Literacy (Conversational)
Training for Workplace Numeracy - Advanced
Training for Workplace Numeracy
Upon completion of this module, participants will be able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks associated with innovating and taking initiative at an individual level.
Repair and Maintenance
To enable an individual to acquire the skills and knowledge in using hand tools in manufacturing at work. It is a systematic approach that workers can use to make incremental and breakthrough improvements in processes that produce products and services for customers.
Workplace Safety and Health
Workplace Safety and Health - Operations Level
Tour and Travel Services
Provider: SSTC SCHOOL FOR FURTHER EDUCATION PTE. LTD.
Human Resource Management Employment and Recruitment
Specially for supervisors and executives who want to develop their career in management, by becoming more technically competent in the cargo area and enhancing critical leadership and management skills through training with IATA and Harvard ManageMentor (HMM), a program developed by world-renowned business experts and leaders from HARVARD BUSINESS PUBLISHING. HMM provides access to action-oriented...
Provider: STERLING CAMPUS PRIVATE LIMITED