Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Tour and Travel Services
Certificate in Tourism Marketing Module Synopsis Tourism & Resort Marketing This module provides students with a comprehensive understanding of the marketing principles and practices within the context of the tourism and resort industry. Topics covered include destination and resort marketing, public relations, and Singapore's tourism industry initiatives. Emerging marketing trends and issues in ...
Provider: Ngee Ann Polytechnic
Engineering
• Identify a typical polymer molecule in terms of its chain structure • Define the characteristics of thermoplastic and thermosetting polymers • Assess polymer responses and behaviours under different mechanical and thermal loadings • Report various types of additives and their effects • Characterize and evaluate key properties of polymers • Establish structure-property relationship of...
Provider: SINGAPORE INSTITUTE OF MANUFACTURING TECHNOLOGY
Food and Beverages
On completion of this unit, the learner will have the knowledge and application skills in managing meeting. This includes: • Planning and preparing for meeting • Conducting meeting • Following up on meeting
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Productivity & Innovation
Subject to company's training objectives.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Workplace Safety and Health
Customer Service
• Defining Organization’s Goals & Standards in Service Operations. • Identify and Recognise One’s Role in the Process of Operational Excellence • Ablility to map processes and identify gaps • Contributing to Continual Improvement in Service Performance and Operations
Provider: TRAINING VISION INSTITUTE PTE. LTD.
This course addresses the knowledge and application skills required to lead a team to deliver service excellence that is in line with the organisation's customer-centric strategy. It includes promoting a customer-centric environment and analyzing the team's performance to identify areas for improvement.
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Information and Communications
Perform Advanced Spreadsheet Functions
To understand and able to use internet and outlook
Leadership and People Management
Skills and knowledge required to be personally effective in the role of senior manager.
At the end of this programme, participants will be able to: i. Build workplace relationships ii. Promote workforce diversity iii. Manage conflicts
To facilitate the implementation of a Productivity Framework according to the Productivity Road Map and Action Plan developed
On completion of this course the learner will be able to apply a systematic and rational process in solving problems and making decisions.
On completion of the unit, the learners will be able to evaluate information from various news media to determine relevant issues and trends, assess the impact of global competition through PESTAL analysis, conduct training and development needs analysis and learning style analysis, establish a knowledge management system, analyse, develop and adopt strategies to manage and adapt to change, strate...
Advertising Sales & Marketing
This unit covers sales processes associated with prospecting and securing commitment to proceed with a sale, the process of prospecting for new clients through networking, advertising, etc and spotting any indications towards an agreement to purchase the product or service. Listening to the client¿s needs and determining which product or service would benefit them and how to determine what is exp...
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
Broadcasting Publishing and Media
This course provides training in the subject area for those wishing to pursue a career in film classification work.
This course covers the techniques which can be applied during film and video shooting so that recorded images possess the required technical and aesthetic qualities which meet the Director’s goals
This course provides a technical knowledge in the subject area for those wishing to pursue a career in editing