About this Course

As organisers and leaders of meetings, we understand that meetings would be effective when the agenda justifies the purpose of the meeting and with the necessary people. Minute taking must be well planned, organised and followed-up on all decisions and commitments.

An interactive learning programme using a combination of lectures, exercises and group discussion to discuss the various skills such as listening, writing and note-taking that are needed to write the minutes of meeting.

Objectives

Upon completion of this workshop, participants will be able to;

• Manage secretarial responsibilities for productive meetings
  
• Apply procedures for proper preparation for a meeting
  
• Use principles and techniques of minutes taking to record proceedings of meetings accurately
  
• Distinguish relevant from irrelevant points
  
• Recognise definite decisions made and actions required
  
• Exercise sensitivity in the writing process
  

Target Audience

• Secretaries
  
• Executives
  
• Professionals
  

Duration

One day

Curriculum

Before The Meeting

• What are minutes? The different types of minutes
  
• Business meeting buzzwords and terms
  
• Meeting documents—notice of meeting, agenda, chairman’s agenda, previous minutes, attendance register, reports, etc.
  
• Prepare note-taking forms
  

During The Meeting

• Listening comprehension and note-taking skills
  
• Know how to identify importance of business transacted at meetings, emphasise coverage in minutes presentation and seek clarification from speakers
  
• Observe mistakes and problems encountered at meetings and minutes presentation
  

After The Meeting

• Writing skills using the four C’s—clear, concise, courteous and correct
  
• Minutes of meeting format and organisational structure
  
• Language/grammar discussion—Reported speech / tenses and subject verb agreement/ subjunctive/ infinitive/ active vs. passive voice
  
• Post mortem of meeting, follow-up action and summary
  

Methodology

• Lecturing
  
• Group Discussion/Brainstorming
  
• Case Studies
  
• Self-Analysis/Critique Session
  
• Learning from a Partner
  
• Interactive Exercises
  

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