About this Course

OVERVIEW

“In a successful negotiation, everyone wins. The objective should be agreement, not victory.”

“Every desire that demands satisfaction and every need to be met-is at least potentially an occasion for negotiation; whenever people exchange ideas with the intention of changing relationships, whenever they confer for agreement, they are negotiating.”

The focus of this program is to provide a structured framework to planning for any negotiation. Different techniques and strategies to arriving at a win-win outcome will be covered. Case studies and role plays will be customized for the client environment. Tools, techniques and templates will be provided in order to bringing learning back into the workplace.

LEARNING OBJECTIVES

• Identify attributes of a rational negotiator.
  
• Practice planning for negotiation sessions.
  
• Utilise a framework for uncovering the interests of the other party.
  
• Understand and practice different negotiation techniques and strategies.
  
• Develop action plans for specific areas of improvement.
  

DURATION

2 Days

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