About this Course

Whether you are a newly promoted or a veteran leader, you have to direct a team, meet the goals, pursue ideas, project enthusiasm but not enough time. Overloaded with tasks that 'only you' can handle, you never seem to get to the long term planning, staff coaching or other higher level management work that you wold like to do.

You can't add more hours to your day but improving your delegation skills can help you make the most of the hours you have. Becoming more effective at delegating offers advantages for you, your team and your organisation by improving productivity, reducing stress, enhancing staff skills and increasing morale and motivation.

Objectives

By the end of the 1 day course, participants will be better able to:

• Overcome the concerns about delegating
  
• Know what and what not to delegate
  
• Match assignments to skills and interests
  
• Provide appropriate support and oversight
  
• Transfer the knowledge of successful delegation to others
  

Participants will leave the course with the relevant skills and with the opportunity to practice them, as well as their own personal action plan. They will have a clearer view of their role and responsibilities as managers, eager to use it as the basis for improving performance and achieving better results.

This practical 1-day course is delivered through a mixture of lectures, practical exercises, case studies and discussion.

Course Outline

Why Delegate?

• The purpose of delegating
  
• The benefits of delegating
  

Building a Foundation for Effective Delegation

• Establish the right environment
  
• Addressing the concerns
  

Preparing to Delegate

• Consider the reasons for delegating
  
• Determine what and what not to delegate
  
• Choose how much work to delegate
  
• Identify the skills required
  
• Select the most suitable person
  
• Decide on the level of authority to grant
  

Making the Assignment

• Discuss the work with the assigned member
  
• Communicating with your team
  

Monitoring the Assignment

• Track the delegated assignment
  
• Provide support
  
• Anticipate and address problems
  

Review the Process

• Evaluate the completed assignments
  
• Teach delegation skills to others
  

Who Should Attend

• Business owners & managers
  
• Management executives & supervisors
  
• Management trainees or anyone who have little or no formal management training but whose roles will include management responsibilities now or in the future
  

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