About this Course

Course Description

Learn the techniques of negotiation and its traditional image of power plays, confrontation and intimidation. You can achieve the BEST results for yourself as well as for your opponent by creating a WIN-WIN negotiation.

Objectives

At the end of the course, you will be able to:

• Plan & Prepare for Negotiation
  
• Recognise and Handle common Negotiation Behaviours
  
• Analyze and Adjust to Different Personality Types During Negotiation
  
• Anticipate and Interpret Reactions From the Other Side
  
• Counter Negotiation Tactics
  
• Use Time-Tested Approaches to Turn Conflict into Cooperation
  
• Navigate the Entire Negotiation Process-Outlining Goals
  
• Arrive at a Mutually Beneficial Agreement
  

Course Outline

• Understanding Predictable Behaviours
  
• The Facts of Negotiation
  
• The 3 Key Factors Innfluencing Negotiation Outcomes
  
• The Win-win Principle
  
• The Key Elements of Negotiation
  
• Planning & Preparing for Negotiation
  
• Negotiation Style of Different Personalities
  
• Defensive Techniques to Counter Negotiation Tactics
  
• Negotiation Norms
  
• Countering Unfair Tactics
  
• Overcoming Resistance to Negotiation Aggreement
  
• Breaking Deadlock Situation
  
• Techniques to develop agreement
  

Course Duration

2 Days.

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