About this Course

By the end of this ISO 9001: 2008 Series Internal Auditor Training, delegates who achieved successful completion should be able to:

1. Describe and explain the evolution, purposes and benefits of a quality management system and the eight quality management principles.
   
2. Understand the intent, content and interrelationship of the ISO 9000 family including ISO 9000, ISO 9001, ISO 9004 and ISO 19011.
   
3. Interpret accurately the requirements of the ISO 9001 elements, and site ISO 9004 and 8 quality management principles requirements, where applicable and appropriate.
4. Understand the responsibilities, authorities and activities of an auditor/lead auditor (internal and external), auditee and other members if any, such as technical experts, legal experts and guides.
   
5. Plan a “Process Approach” audit effectively, including audit preparation, developing audit checklist and matrix of requirements, estimating audit duration, document review/stage one audit, pre-site audit visit, formation of audit team and preparing the on-site audit plan.
   
6. Conduct a “Process Approach” audit effectively, including Opening/Interim/Closing meeting; gathering objective evidence through use of checklist and matrix; establishing audit trial; interviewing, questioning and observation; assessing data, records and reports and demonstrating sensitivity to auditee; draw sound conclusions based on audit findings.
   
7. Reporting the audit in an accurate and impartial manner so as to add value to the audit, as well as carrying out follow-up activities such as closing of CARs after evaluating the effectiveness of the corrective and preventive actions.
   

Learning Objectives:

• Describe and explain the evolution, purpose and benefits of a 'Process Based' & 'PDCA' QMS System and the 8 quality management principles
  
• Understand the intent, content and interrelationship of the ISO 9000 family
  
• Plan & conduct a "Process Approach" audit effectively
  

Target : 

Middle management, engineers, supervisors or personnel performing internal quality system audit.

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