About this Course

Negotiation forms the heart of salesmanship and is one of the most important skills in the professional world, whether you are buying, selling or just looking for a raise from your employer.

The art of negotiation is a challenge for all.  Assertiveness and persuasiveness are sought-after assets, but difficult to acquire.  This training will explore some of the techniques available to  successfully execute agreements.

Our team of esteemed instructors, drawn from diverse industries, are successful communicators who come with unique skill sets that they have acquired on their path to success.

Course Outline

Part 1: Understanding Negotiations

• Understanding the difference between typical negotiations and effective negotiations 
  
• Understanding what constitutes a successful negotiation
  

Part 2: Building Personal Effectiveness in Negotiations

• Understanding how to separate the people from the negotiation
  
• Understanding and focusing on the interests of all negotiating parties
  
• Understanding how to “step to the other side”
  
• Practicing the language of effective negotiations
  
• Recognizing and responding to “attacks” during negotiations
  
• Knowing your alternatives to a negotiated agreement
  
• Making others your partners in problem solving
  
• Inventing options and making proposals
  
• Breaking through challenging barriers
  
• Understanding and practicing assertiveness 
  
• Final steps to sealing the deal
  

Part 3: Preparing for and Practicing Negotiations 

• Understanding your personal negotiating style
  
• Preparing for negotiations
  
• Practicing tactics for effective negotiations through a series of simulated negotiations
  

Workshop Format

Upon completion of this workshop, participants will:

• Understand the process of negotiations
  
• Be able to apply techniques to improve their negotiation skills
  
• Feel more confident about coming to agreements
  

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