About this Course
This introductory-level workshop aims to approach the concept of generational influence from the observation and consideration of the workplace context. With a greater understanding of the generational influences on staff, their generic characteristics and their decision-making process, managers would be better able to adapt to the changing workforce landscape.
OBJECTIVE/OUTCOME
The 1 day Workshop will be conducted using a mix of Knowledge Sharing and Practice based on the following
Concept 1 (An introduction to Generational Behaviour & Influences)
- This module explores the mean behavioral characteristics and behavioral differences between the commonly segregation by Generation; Baby Boomers, Generations X, Y and Z customers. The participants will have a basic understanding of these different segregation and be able to correlate them back to observed behaviour in the workplace.
Concept 2 (Building a MultiGenerational Matrix)
- This module allows particpants to work in teams to construct a simple 1 x 1 MultiGenerational Matrix and possibly even a 2X2 MultiGenerational Matrix, which will encompass a wider collection of distinctions such as Gender, Culture or Religion in addition to Age (Generation).
Concept 3 (Contextual Application to Workplace)
- This module builds on the previous 2 Concepts and looks at Workplace examples. Then, using the MutliGenerational Matrix as a guide (construct), they will then present how the understanding of the 2 concepts will aid the team in the formulation of a strategy to reduce Generational Conflict (aka Generational Gaps) and make more effective use of the diversity in the teams.
WHO SHOULD ATTEND:
Professionals & managers that manage multi-generational teams.
CERTIFICATE OF ATTENDANCE
A certificate of attendance will be issued to participants who have attended and completed the programme.
COURSE DURATION
1 days, 9.30am to 5.30pm / 8 hours
Course Rating
- /5 from users
Course Enquiry
Course Info
- Course Provider LONDON SCHOOL OF BUSINESS & FINANCE PTE. LTD.
- Course Category Business
- Course Price n/a
Comments