About this Course

Since 2007, employees from more than two hundred companies and organizations from the government and private sector have attended this professional HR certification program which is considered beneficial by both employers and employees in the HR profession.

This industry oriented competency-based certification is the 1st HR Certification Program launched in Singapore and it covers the main human resource functions and qualifies participants as a Certified Human Resource Administrator; (CHRA) upon successful completion of the program.

During this course, participants will learn about the latest up-to-date employment law & HR functions, gain required knowledge and develop skills in key areas of HR and be able to embark on an exciting, challenging and rewarding career in the Human Resource profession.

While this is primarily an entry-level course, current HR practitioners will also find this course useful for the purposes of enhancing their professional HR knowledge and requisite skills as a competent Human Resource Administrator/Human Resource Generalist and provides opportunities for their career development.

In the increasingly competitive workplace of today, HR certification will become more relevant and therefore more valuable to the HR professionals and their organizations.

Some of the course objectives include:

• Acquiring knowledge on key HR functions
• Identifying basic rules and regulations on employment matters
• Explaining job descriptions for work applications
• Identifying the steps for the selection and recruitment process
• Identifying the various tasks for training administration
• Listing the tasks and methods to support the performance appraisal system
• Identifying the key components of salary and payroll system

Course Content:

Module 1 - HR Functions

• Roles & Responsibilities of A Human Resource Administrator
• Understanding HR terms
• HR Department Structure
• HR Functions
• HR Planning
• HR Practices
• HR Research
• HR Designations
• HR as a Strategic Partner
• Labour Force Trends
• Female Employees and Silver-Haired Workers
• Part-Time Employees and Foreign Workers

Module 2 - Employment Act

• Basic terms & conditions of employment
• Rights & obligations of employees and employers
• Employment Contracts
• Part-Time Employment
• Termination & Dismissal
• Maternity Protection & Benefits
• Current trends & applications

Module 3 - Job Analysis

• Planning & Conducting The Job Analysis
• Developing Job Descriptions And Job Specifications
• Uses & Application of Job Analysis Information
• Job Analysis Checklists

Module 4 - Recruitment

• HR Planning
• Recruitment Process
• Recruiting Sources & Methods
• Recruitment Alternatives
• Part-time & Temporary Employees
• Job Advertising

Module 5 - Selection

• Selection Process
• Application Forms
• Administering Selection Tests
• Selection Interviews
• Pre-Employment Screening
• Reference Checking Methods
• Making the Job Offer

Module 6 - Training

• Training Roles & Function
• Training Policy
• Implementing the Training Plan
• Training Needs Analysis
• Setting Learning Goals
• New Employees Orientation
• Training Process & Methods
• Co-ordination of Training
• Training Evaluation
• Types of Training Grants

Module 7 - Performance Appraisal

• Administering The Performance Appraisal Process
• Uses of Performance Appraisal
• Methods for Appraising Performance
• Managing Performance Appraisal
• Problems of Performance Appraisal
• Setting of targets and goals
• Appraisal Interview Styles
• Dos and Don’ts in Appraisal Interview
• Coaching & Counseling

Module 8 - Overview of Compensation

• Basic Components & Aims of Compensation
• Compensation Equity
• Job Evaluation
• Salary Administration
• Factors Determining Salary
• Variable Rewards
• Managing Labour Costs
• Benefits
• Non Financial Compensation

Methodology

• Classroom presentation and discussion
• Interactive activities
• Competency-Based Assessments
• Role plays
• Research / Mini projects
• Case Studies

Certification

Certification will be awarded upon successfully completion of all the modules and passing of all the Competency-Based Assessments.

Designation

Participants who successfully completed the course and passed all Competency-Based Assessments are entitled to use the designatory title "CHRA" after their names.

The names of all our Certified Human Resource Administrators will be listed on HRSINGAPORE's corporate website.

Who should attend

All HR Assistants, HR Executives, HR Officers and HR Generalists requiring specialized knowledge and skills in the areas of human resource should attend this program and be certified as a HR Administrator.

This certification course is also intended for those non-HR company employees who are either new or have little or no formal HR experience but are being tasked to handle the human resource function for their companies. It is also suitable for individuals who has a keen interest to develop a long-term career in the human resource profession.

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