Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Pharmaceutical and Biotechnology
Post-Diploma Certificate in Perioperative Nursing Practice and Management Module Synopsis Healthcare Management This module aims to provide participants with an understanding of the impact of the economic, political and social issues on the Singapore health system and its management. The participants will be able to explore and develop strategies in management within the healthcare setting parti...
Provider: Ngee Ann Polytechnic
Customer Service
NA.
Provider: NTUC LEARNINGHUB PTE. LTD.
This unit covers knowledge and application skills in understanding the importance of service innovation and the methods and opportunities that are available for a service staff to generate ideas that contribute to service innovation.
This unit covers knowledge and application skills in promoting the service innovation culture in the organisation. It involves leading a team to generate service innovation ideas, facilitating its implementation and evaluating the success of implemented service innovation ideas.
Environmental Cleaning
After course completion, trainees will have the knowledge and skills required in performing advanced cleaning of hard floors.
Information and Communications
Promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.
Productivity & Innovation
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Writing)
Training for Workplace Numeracy
Workplace Safety and Health
This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator to respond to an incident, conduct the investigation, write an incident report and contribute suggestions to prevent future recurrences
Supervise Workplace Safety and Health Practices (SC/SAP)
On completion of this unit, learner will have the knowledge and application skills in inducting security personnel and be able to apply them to the workplace.
This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator to coordinate the implementation of WSH emergency preparedness and response plans for a range of contingencies including fire & explosion, power failure, chemical spillage, leakages, collapse of cranes, formwork, scaffolding and shoring
Human Resource Management Employment and Recruitment
Provider: ORGANISATIONAL DEVELOPMENT CONCEPTS PTE. LTD.
This course aims to provide a good foundation on Quality Improvement Tools by providing the knowledge, skills and tools to support its implementation in any healthcare environment and setting. This course will cover the application of principles and practice of different Quality Improvement Tools combined with group activities, hands on practice, as well as their appropriate usage.
Provider: PARKWAY COLLEGE OF NURSING & ALLIED HEALTH PTE. LTD.
Healthcare
PROVIDE DRUG INFORMATION SERVICES AND THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) IN WORK ACTIVITIES This module equips the healthcare support worker with the skills and knowledge to respond appropriately to drug enquiries, demonstrate understanding of the use of information and communication technology in work activities
Provider: Pharmaceutical Society of Singapore
DEMONSTRATE UNDERSTANDING OF BASIC PHARMACOLOGY AND DRUG DEVELOPMENT PROCESS ? This module aims to provide the basic knowledge of pharmacology, an overview of drugs action, medication safety and the drug development process. ? ? At the end of the module, learners will be equipped with the knowledge of basic principles of pharmacokinetics, have a basic understanding on human anatomy and physiology,...