Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Training for Workplace Numeracy
Provider: KAPLAN PROFESSIONAL
Information and Communications
Using the Computer and Managing Files requires the candidate to demonstrate competence in running and managing a personal computer.
Word Processing requires the candidate to demonstrate the ability to use a word processing application to create everyday letters and documents.
1. Interpret and analyse information received 2. Plan response to information received taking into account the social and cultural background of recipient of information 3. Use appropriate communication techniques that consider social and cultural differences to clarify and respond to information received 4. Identify signs, stages and causes of conflict with individuals or groups of people 5. ...
Productivity & Innovation
Participants will experience and learn to: 1. Define and align team goals with departmental and organisational goals 2. Define own and individual roles within the team and work within the team and organisation dynamics 3. Maintain open communication with team members by sharing information and discussing work related issues to achieve individual and team goals to meet organisational requirement...
Participants will experience and learn to: 1. Recognise own emotional states, the causes of those emotional states and its effects on performance and interpersonal relationships at the workplace 2. Manage own emotions and impulses to work effectively with others, taking into consideration the different cultures and background of individuals at the workplace 3. Identify personal strengths and we...
Customer Service
Participants will experience and learn to apply the 5S techniques: 1. SEIRI - Clear unnecessary items from work area 2. SEITON - Organise work area in an orderly manner 3. SEISO - Clean work area 4. SEIKETSU - Maintain work area cleanliness 5. SHITSUKE - Maintain self-discipline in work area
Participants will experience and learn to: 1. Plan daily work to meet quality system requirements 2. Carry out daily work to meet quality system requirements 3. Maintain work quality 4. Improve work quality
Workplace Safety and Health
1. Comply with workplace safety and health policies and procedures 2. Follow safe work practices and risk control procedures 3. Participate in workplace safety and health management activities 4. Follow workplace emergency response procedures
Personal Services
Course Introduction:Full Tip ExtensionHalf Tip ExtensionNatural Gel ExtensionFrench Gel ExtensionGlitter Gel ExtensionRemove Gel NailStudent Profile:Suitable for students who have no basic, or those who wish to switch career to become a professional nail artist.Modality/Method:Theory/Practical10:00am-17:00pm. Monday – Friday. 5 days course.Certificate Upon Completion:Certificate in Gel Extension...
Provider: 1939 ART ACADEMY PRIVATE LIMITED
Healthcare,Others
The programme has been designed for:Interested participants who have no experience in counselling but are willing to gain a basic entry qualification to professional counselling.Professionals who wish to develop counselling skills and knowledge for application in their work areas such as in health, social services, educational, customer service, human resource and supervisory work settings.Interes...
Provider: ACC SCHOOL OF COUNSELLING AND PSYCHOLOGY PTE. LTD.
Healthcare
Programme DescriptionThe Specialist Certificate in Consumer Psychology covers a wide range of topics that deal with how consumers think, feel, respond and act toward product and service related information and experiences. Learning from cognitive, social, neurobiological and other psychology domains, students will gain an in-depth understanding of consumer behaviour that will in turn help them to ...
Community and Social Services
Course ObjectivesThis 2-day workshop helps the participant to use Solution-Focused Brief Therapy when working with client with family violence issues. Course ContentsAssumptions of SFBT and their relevance to the work with this clientele groupRelationship between SFBT and Social ConstructionismFactors influencing changeImportance of language in working with this clientele groupRelevance of em...
Provider: ACADEMY OF HUMAN DEVELOPMENT PTE LTD
Course DescriptionSolution-Focused Brief Therapy (SFBT) is an approach in counselling, psychotherapy and social work that aims to help clients to generate solutions. Its ideas have also been used in clinical supervision, coaching, education and management. It is an approach that is client-centred, strength-based, goal-focused, contextual and usually brief. Course ObjectivesThis 2-day wo...
Leadership and People Management
Course CommunicationWant to learn easy-to-use yet powerful techniques on how to communicate clearly, timely and completely? And to be able to communicate with colleagues of different Nationalities, across different cultures, and with people from different levels in the organization?Come join us in this highly-interactive and practical workshop! You will definitely be able to apply the skills and t...
Provider: ACES LEARNING HUB PTE. LTD.