Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Accounting Banking & Finance
This programme aims to equip spa supervisors and senior therapists with knowledge and application of skills to perform the relevant treatments in a spa and wellness or massage establishment. WSQ Spa Management Course (113.75 hrs) Conduct Orientation and Training Implement Loss Prevention Monitor Income and Expenses Supervise Staff
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
Workplace Safety and Health
COURSE DESCRIPTIONLearn the skills and knowledge required to contain incidents of damage to facilities and equipment, handle incidents related to fire, crime, medical and first-aid, bomb or improvised explosive device (IED) threats, search, apprehend and arrest suspect and give evidence in court.Course Duration:24 hrs [3 days](inclusive of 2 hrs of assessment on the 4th day) ...
Provider: AETOS TRAINING ACADEMY PTE. LTD.
This competency unit covers the skills and knowledge required by the person in charge of a facility to implement the incident management process during an emergency incident in a process facility. This unit covers the approach, structure, tools, processes, communication methods that can be utilized during an emergency incident. Course Contents: 1. Interpret incident management approach and struct...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Others
Human Resource Management Employment and Recruitment
Provider: AIR TRANSPORT TRAINING COLLEGE PTE LTD
Provider: ASRETEC PTE. LTD.
Provider: ASSOCIATES CONSULTING PTE LTD
Healthcare
Manage Challenging Behaviours
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
Interact with children and young persons effectively
Apply higher common processes in Protection and Rehabilitation.
Work in a school environment
Provide support to children and young people affected by domestic and family violence
OBJECTIVES OF THE COURSE ? Promote co-operation in the workplace ? Implement efficient communication processes ? Report workplace issues ? Build and maintain networks and relationships
Provider: Boys' Town, Singapore
Provider: Care Corner Training Association
Food and Beverages
This course is provided solely for Marina Bay Sands Pte Ltd (MBS) and its employees. This is a supervisory level qualification in the Food and Beverage stream requiring students to complete 9 competency units (3 core units and 6 elective units). Trainees will gain competency in a broad range of units required to lead a food and beverage team for MBS.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Hotel & Accommodation
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 21 credits. Students will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel and Accommodation Services industry.
This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. It also includes the use of coaching techn...
Provider: FOCUS TRAINING PTE. LTD.
Customer Service
Individual will be able to successfully perform the following: 1. Recognise triggers in the service environment that may lead to potential service challenges 2. Use service recovery procedures to respond to service challenges in accordance with organisation guidelines 3. Escalate unresolved service challenges in accordance with the organisation’s guidelines
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Productivity & Innovation
1. Improvement in service level to members/guests 2. Increase in staff’s confidence level when communicating with members/guests 3. Increase in level of communication level between staff, coworkers and management