Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
Provider: Institute of Systems Science, NUS
Positioned at the interface between provider and user, service delivery teams play a critical role in informing and delivering service innovation: They are the principal means through which an organisation can learn what users think, how needs are changing, and what can be done better They are ultimately responsible for how the service is delivered, ensuring opportunities to enhance the ...