Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
Course DescriptionFrustrated with difficult colleagues in your workplace?You find difficult people everywhere and meet them all the time. Such people can make your life very stressful, miserable and worse, cause you to miss that promotion you felt you deserve.Eleanor Roosevelt: ‘You are nobody’s victim without your permission.Join us in this popular workshop to learn how to win these people ov...
Provider: ACES LEARNING HUB PTE. LTD.
Course DescriptionMost organisations received customers’ complaints at some point, even though their employees would strive to provide excellent customer service. How you respond to customers’ complaints can strengthen further or break your organisation’s reputation.Join us to learn from ACES’ highly-experienced Business English Coach! You will learn simple but powerful techniques to craft...
Course DescriptionThis workshop is designed to equip employees with the skills to want to serve customers with passion!! Participants learn and apply skills and techniques to provide excellent customer service and manage unreasonable customers without offending them. This workshop also teaches participants to apply effective telephone techniques.This workshop is suitable for employees whether they...