Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
At the end of the programme, participants will be able to: Identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at a team level.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
On completion of this module, learners will have the skills and knowledge in applying continuous process improvement techniques and be able to put it into practice at their workplaces.
Provider: Electronics Industries Training Centre
On completion of this module, learners will have the knowledge and application skills in participating and supervising quality processes and will be able to apply them to the workplace.
On completion of this module, learners will acquire the required competencies to supervise work processes improvement in their workplaces.
Learner will be able to apply Emotional Intelligence principles to assess and manage self and others, acquire awareness of the environment, express, empathy, guide others, uphold integrity and build bonds in a business context.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
On completion of this unit, learner will be able to apply effective communication techniques to maintain open communication, resolve issues and concerns, and provide support to team members to achieve individual and team goals while taking into consideration diversity issues.
The learner will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural difference.
The learner will be able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks asscoiated with innovating and taking initiative at an individual level.
Everyday, we feed ourselves and we dress ourselves, And yet, the more important thing about developing ourselves, is often neglected on a daily basis.This 2-day workshop is helps you become more aware of the true meaning of Learning and Developing yourself on the job. It will equip you with the skills and knowledge to identify your learning needs and style, develop learning methods and strategies,...
Provider: E-SQUARE COMMUNICATION & MANAGEMENT TRAINING CONSULTANCY
On completion of the unit, the learner will be able to understand and apply self-awareness techniques and model Emotional Intelligence principles to facilitate understanding and management of self and others in a team and to cultivate a positive emotional climate at the workplace.
The learner will acquire the techniques in problem solving and decision making, including proactively identifying the root causes to a problem, generating and evaluating alternative solutions, making appropriate decisions and taking responsibility for the decisions within own circle influence.
The learner will be able to identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at a team level.
Leaning Objectives:Observe good personal grooming, proper hygiene standards and display of positive image.Maintain good interpersonal relationship and proper communication with customersPractice good service delivery...
Provider: INTEGRATED TRAINING CONSULTANTS PTE. LTD.
On completion of this unit, learners will have the skills and knowledge in applying strategies, methods and tools used for developing and implementing lean six sigma project plans.
Provider: Service Quality Centre
Upon completion of this module, you will acquire the skills and knowledge to: 1. Analyse personal goals and align them to departmental goals 2. Examine personal role and responsibilities and their contributions to departmental success 3. Maximise capabilities to achieve departmental goals 4. Plan, organise and execute personal work activities to achieve departmental goals 5. Manage stress for your...
On completion of this unit, learners will have the knowledge and application skills needed for an employee to apply 5S procedures (a structured approach to housekeeping) to their own job and work area. This will include SEIRI (Clearing unnecessary items from work area), SEITON ( Organising work area in an orderly manner), SEISO (Cleaning work area), SEIKESTU ( Maintaining work area cleanliness) an...
On completion of this unit, learner will have the knowledge and application skills in carrying out planning and carrying out daily work to meet quality system requirements as well as maintaining and improving work quality.
On completion of this unit, the learner will be able to contribute effectively to the design and development of a productivity framework, which includes conducting productivity diagnosis and recommending areas for improvement; establishing productivity goals and strategies; contributing to the development of a productivity road map and action plan, productivity measurement system, performance mana...
The competency unit, “Solve Problems and Make Decisions at Managerial Level”, is one of the competency units under the Analytical, Conceptual and Evaluative (ACE) Skills competency category. The ACE Skills competency category aims to develop the ability to generate feasible, efficient and innovative solutions to solve work problems, enhance productivity and capitalise on new opportunities. On ...
On completion of this unit, the learner will be able to promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.