Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Tour and Travel Services
On completion of this unit, participants will have the knowledge and application skills to obtain tourism information and deliver them in promotion of Singapore. These include: Identifying potential needs of visitors to Singapore Identifying sources of tourism information Obtaining and organizing tourism information Keeping tourism information up to date Communicating tourism inform...
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
Food and Beverages
On completion of this unit, the learner will have knowledge and application skills in establishing a human resource management plan and be able to apply them to the workplace. This includes: • developing human resource plan • monitoring human resource plan • rewarding and recognising staff
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Productivity & Innovation
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
1. Improvement in service level of members/guests 2. Improve communication between service staff and members/guests, 3. Increase in the communication level of service staff and supervisors
Provider: TRAINING VISION INSTITUTE PTE. LTD.
To equip staff - Warehousing staff (Receiving, Picking & Packing Departments with Conversational Intermediate English so that they are able to perform their functions better.
The learner will be able to facilitate the implementation of a productivity framework according to the Productivity road map and action plan developed.
On completion of this unit, learners will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques
On completion of this course the learner will be able to apply a systematic and rational process in solving problems and making decisions.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Writing)
Training for Workplace Numeracy
Advertising Sales & Marketing
This course is designed to equip participants with the skills of writing the advertising copy to communicate the message effectively.
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
Broadcasting Publishing and Media
This course covers contributing to the visual input of the production through good composition and effective camera movement.