Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
The Diploma in Business Practice (Customer Relationship & Service Management) aims to provide participants with a broad-based business education and the specialized skills and knowledge in customer relationship and service management. The individual module certificate allows the participants to build up their skills and knowledge in different aspects of business operations. It enables the part...
Provider: Nanyang Polytechnic
Human Resource Management Employment and Recruitment
Information and Communications
Provider: UPTREND COLLEGE PTE. LTD.
Productivity & Innovation
Learner will be able to understand and apply self awareness techniques and emotional intelligence principles such as self confidence, flexibility, conscientiousess and initiative to manage self at the workplace
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Pharmaceutical and Biotechnology
The course provides the participants a fundamental knowledge to apply continuous process improvement techniques in the workplace based on a set of competency elements, which include: Identify Improvement Opportunities Carry Out Continuous Improvement Activities Follow-through the Improvement Activities
Provider: Singapore Polytechnic
Administration
Perform Database Functions
Provider: SSA CONSULTING GROUP PTE. LTD.
Perform Spreadsheet Functions
Perform Presentation Functions
Perform Web Editing Functions (Adobe Dreamweaver - 24 hrs) (ICDL Certification Module: Web Editing)
Others
Use Basic Hand Tools and Equipment (SC/SAP)
Upon completion of this module, participants will be able to identify the global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace .
Apply Continuous Process Improvement Techniques (SC/SAP)
Provide workers currently working in or wishing to enter manufacturing line with skills and knowledge required to apply quality systems in their work environment.
Apply Teamwork in the workplace (Use of SC & SAP)
Upon completion of this unit, participants will be able to apply effective communication techniques to maintain open communication, resolve issues and concerns, and provide support to team members to achieve individual and team goals while taking into consideration diversity issues.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)