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Certificate in Business Communications & IT Skills (part of Diploma in Business Practice (Customer Relationship & Service Management))

  

About this Course

The Diploma in Business Practice (Customer Relationship & Service Management) aims to provide participants with a broad-based business education and the specialized skills and knowledge in customer relationship and service management. The individual module certificate allows the participants to build up their skills and knowledge in different aspects of business operations. It enables the participants to apply the knowledge learnt to their respective job function and to enhance their skills and knowledge to be able to perform at a higher level. Certificate in Business Communications & IT Skills 1 Oral Communication in Business 2 Effective Business Writing Skills 3 IT Applications in Business

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