About this Course
Introduction This course covers tracking, replying to, and escalating user responses to social media platforms used by the organisation, as well as setting up accounts on social media platforms. Course Objectives/Outline 1. Understand user opinions and perceptions of the organisation 2. Engage users 3. Anticipate potential issues 4. Respond quickly to issues 5. Identify emerging user needs and market changes 6. Identify potential and emerging competitors 7. Track return on investment 8. Increase sales 9. Strengthen brand
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Course Info
- Course Provider SFIC INSTITUTE PTE. LTD.
- Course Category Business
- Course Price $192.6
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