1. Home
  2. Course
  3. Successful Communication & Relationship Management

Successful Communication & Relationship Management

  

About this Course

Course Description

This workshop emphasizes communicating effectively and building effective working relationships to get work done. You will learn strategies on how to be an effective support and resource in your workplace, to produce results. Awareness of effective communication techniques and knowing how to develop good interpersonal skills enable you to produce effective results to exceed the organisation’s expectations

Course Outline

  • Understanding how different behaviours problem-solve and make decisions
  • Understand behaviours that are task – oriented vs people-oriented.
  • Adapting to different behaviours :

- Different ways of problem-solving, of making decisions

- Different ways of receiving information, giving information

  • Techniques to be an effective support at work

- Negotiation skills

- Influencing skills

  • Being an effective team player

- Techniques you can use to strengthen your working relationships

Who Should Attend

Managers/Executives / Secretaries / Personal Assistants Administrative Assistants / Support Staff

Rate this course:

Comments

Course Rating

  • /5 from users

Course Enquiry

Course Info

Similar Courses Provided By Other Premium Providers

  • ICDL Module 5: ES WSQ - Perform Advanced Database Functions (Microsoft Access 2010) Fast Track

    Information and Communications  

    This course provides the basis for the practice-based test for ICDL Module 5 Perform Advanced Database Functions exam.The exam requires the candidate to operate effectively at more than a basic level of competence and be able to realize much of the potential of the database application. The candidate shall be able to use the database to organize, extract, view and report on data using what are dee...


    Provider:

  • ICDL Module 5: ES WSQ - Perform Advance Database Functions (Microsoft Access 2013 Fast Track)

    Information and Communications  

    This course provides the basis for the practice-based test for ICDL Module 5 Perform Advanced Database Functions exam.This course enables the participant to operate effectively at more than a basic level of competence and be able to realize much of the potential of the database application. The participant shall be able to use the database to organize, extract, view and report on data using what a...


    Provider:

  • Mobile App Creation for End User

    Information and Communications  

    No programming skills required. Come and join us in this one day workshop and learn how you can create a cross platform mobile application in just ONE day.COURSE OUTLINEModule 1.Introduction To The Mobile App IndustryModule 2.Different Kinds of App Marketing ModelsModule 3.Researching & planning your first appModule 4.Publishing Apps Golden RulesModule 5.How to get Images for your appsModule ...


    Provider:

  • Cross-platform Mobile Applications Development

    Information and Communications  

    HTML5 provides developers with tools such as Offline Web Storage, GeoLocation API, Canvas Drawing, CSS3, and many more. HTML5 applications run on Firefox OS, Tizen, Ubuntu Touch, and WebOS without a browser.COURSE OUTLINEModule 1. Mobile Applications OverviewModule 2. Apache Cordova (PhoneGap)Module 3. Cordova apps with EclipseModule 4. jQuery FundamentalsModule 5. jQuery MobileModule 6. Working w...


    Provider:

  • MCSD Web Applications

    Information and Communications  

    Today's customers need high-quality, interactive line-of-business and consumer web solutions. Get recognized for your expertise in creating and deploying modern web applications and services by earning the Microsoft Certified Solutions Developer (MCSD): Web Applications certification. COURSE OUTLINEProgramming in HTML5 with JavaScript and CSS3Developing ASP.NET 4.5 MVC Web ApplicationsDeveloping ...


    Provider: