About this Course

Content 1. General The need to take human factors into account; Incidents attributable to human factors/human error; ‘Murphy’s’ law. 2. Human Performance and Limitations Vision; Hearing; Information processing; Attention and perception; Memory; Claustrophobia and physical access. 3. Social Psychology Responsibility: individual and group; Motivation and de?motivation; Peer pressure; ‘Culture’ issues; Team working; Management, supervision and leadership. 4. Factors Affecting Performance Fitness/health; Stress: domestic and work related; Time pressure and deadlines; Workload: overload and underload; Sleep and fatigue, shiftwork; Alcohol, medication, drug abuse. 5. Physical Environment Noise and fumes; Illumination; Climate and temperature; Motion and vibration; Working environment. 6. Tasks Physical work; Repetitive tasks; Visual inspection; Complex systems. 7. Communication Within and between teams; Work logging and recording; Keeping up to date, currency; Dissemination of information. 8. Human Error Error models and theories; Types of error in maintenance tasks; Implications of errors (i.e. accidents); Avoiding and managing errors. 9. Hazards in the Workplace Recognising and avoiding hazards; Dealing with emergencies.

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