About this Course

This unit addresses the skills and knowledge required to process documents. It covers receiving and retrieving of information to implement actions to support a range of people management/human capital services.

1. Receive people management/human capital information 

2. Record people management/human capital information 

3. Implement actions arising from information processing

Learning Outcomes

1. Receive PM/HC Information

• Receive information from various sources to prepare for processing
• Identify privacy and confidentiality concerns that apply to the types of information being processed

• Check information for accuracy and take action required to ensure information is appropriate for intended use or application

2. Record PM/HC Information

• Identify information required for accessing appropriate information systems
• Maintain data in accordance with policies and procedures
• Identify any actions resulting from entry of data into the people management/human capital system

3. Implement Actions arising from Information processing

• Provide information to employees responsible for follow up actions
• Implement any follow up actions as advised by relevant employees
• Communicate final outcomes to relevant parties in accordance with organisational policies and procedures

Module Design:

• Competency Based
• 3-days training : 24hours
• Case study
• Role play
• Presentation
• Assessment

Recommended for:

• People Manager
• HRIS Administrator
• PayrollAdministrator
• Employee RelationsOfficer
• RecruitmentOfficer
• Compensation andBenefits Officer
• Training Officer
• Learning &Development Officer/ Executive
• HR Officer/Executive

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