Nitec in Travel and Tourism Services

About this Course

You love meeting people from all over the world and want to be a part of Singapore's most dynamic industries.

Upon completion of this course, you will be equipped with the knowledge to plan and recommend inbound and outbound tours, handle travel reservations and ticketing, membership sales, deliver commentaries, perform hosting and guiding, coordinate logistics for events at attractions venues and effectively communicate with both tourists and locals alike

Acquire knowledge and skills which are highly relevant to the industry

Provide customer service
Recommend tours and destinations to customers
Prepare quotation of tour packages
Handle reservations and ticketing
Coordinate inbound and outbound tours
Prepare billing documents
Provide travel-related services
Provide visitor services
Provide visitor information
Handle ticketing and membership sales
Perform hosting and guiding
Deliver commentaries
Coordinate logistics for events at attractions
Maintain general safety and cleanliness
Handle oral and written communication

MODULE OBJECTIVES

Core Modules

Fundamentals of Communication I
Customer Service
Software Applications
Professional Image and Etiquette
Introduction to the Tourism Industry
Destination Geography
Event Promotion and Operations
Tour Operations and Services
Reservations and Ticketing
Attractions Operations and Services
Industry Attachment

Life Skills Modules

Personal and Professional Development I & II
Interdisciplinary Studies I & II
Sport and Wellness I & II

Electives (Inter-disciplinary)

Workplace First Aid and CPR
Small Business Management

Electives (General)

Elementary Japanese
Conversational Mandarin
Understanding Foreign Cultures
Industry Attachment
Overseas Experiential Programme

Progression Opportunities

Nitec in Travel & Tourism Services graduates with a GPA of 2.8 and above may also apply for progression to related Higher Nitec courses offered by ITE.

Career Prospects

Nitec in Travel and Tourism Services graduates are employed by tour agencies and attractions operators, travel agencies and other establishments in the leisure and travel sectors.. Some of the job titles they may hold include Tour and Travel Consultant, Ticketing Officer, Attraction Host, Park Operations Crew and Guest Services Officer.

Entry Requirements

To apply for the Nitec in Travel & Tourism Services course, you need to have:

GCE ‘O’ level grades in any 2 subjects

GCE ‘N’ level passes in English Language and 2 other subjects

*Note : Shortlisted applicants will be required to attend an interview for admission.