About this Course

Enterprises across the globe are under pressure to deliver more with less. The current global economy is driving the need to reduce cost and free up capital that is in short supply. Today’s applications have a much broader reach, extending directly out to our customers and shaping their experience with us as a company. We need to ensure high levels of application quality – functional, performance and security – to deliver a positive customer or user experience, as these applications are ultimately a reflection of our brand. A poor customer experience can be very damaging to customer brand loyalty.

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