About this Course

Microsoft® Outlook 2010 teaches students how Outlook is structured, and how to use the various modules to coordinate communications and collaborations with others. Modules covered in this courseware include Mail, Calendar, Contacts, Tasks, and Notes. Also included are some features commonly used for collaboration purposes such as creating distribution lists or groups, cleaning up your system, marking junk mail, and how to check the size of your Outlook data file.

Course Prerequisites : 

This course is designed for students who are familiar with personal computers, using a keyboard and using amouse. The course assumes that students have completed the Microsoft Windows course or have equivalentMicrosoft Windows knowledge and experience. 

• start and run Windows 
  
• use the taskbar 
  
• use the Start button 
  
• use the Help feature 
  
• use Minimize, Restore Down/Maximize, or Close 
  
• use the left and right mouse buttons appropriately 
  
• understand file management techniques 
  
• navigate between files, folders, or drives
  

Course Objectives :

This course book teaches the skills you will need to successfully complete the Outlook 2010 Core exam. These

skill sets are introduced using a fictional company named Tolano Adventures, a travel service that is a

department within Tolano Environmental Consulting. Tolano Adventures offers tours to the public that are

friendly to the environment.

You will use Outlook to communicate with others via e-mail, set up appointments, tasks or notes for yourself

and shared with others, and work with your list of contacts or set up groups of contacts.

After completing this course, you will be able to:

• use the Ribbons and Quick Access Toolbar
  
• use the Navigation Pane
  
• address messages
  
• compose and format message text
  
• insert items into a message
  
• read and view messages
  
• change view options
  
• reply to messages
  
• forward messages
  
• set message options
  
• vote and track
  
• assign categories
  
• apply themes and stationery
  
• work with signatures
  
• work with styles
  
• work with attachments
  
• work with conversations
  
• work with the folder list
  
• create folders
  
• organize messages
  
• use Quick Steps
  
• print messages
  
• change the calendar view
  
• create and edit appointments
  
• set reminders
  
• create recurring appointments
  
• schedule events
  
• schedule multi-day events
  
• schedule meetings
  
• customize the calendar options
  
• invite attendees
  
• track responses
  
• determine available meeting times
  
• make changes to meetings
  
• notify attendees of changes
  
• cancel meetings
  
• create a calendar group
  
• show or hide calendars
  
• print calendars create one-time tasks
• create recurring tasks
  
• create a task from a message
  
• set task options
  
• mark a task complete
  
• assign a status to tasks
  
• assign a task to others
  
• accept/decline task assignments
  
• update tasks and send status reports
  
• create a note
  
• change the view of notes
  
• categorize notes
  
• look at the journal
  
• set the journal to automatically record items or files
• edit a journal entry
  
• use Search Folders
  
• organize Outlook
  
• clean up mail
  
• manage junk e-mail
  
• use rules
  

Duration : 3days / 22 hrs

Entry Requirement : Basic Computer Knowledge

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