About this Course

This unit addresses the skills and knowledge required to measure the effectiveness of people management/human capital functions. It covers prioritising functions requiring measurement, developing measurement processes and reporting the outcomes. 

1. Determine priorities for measuring people management/human capital functions

2. Develop processes to measure people management/human capital functional effectiveness 

3. Report on measuring people management/human capital functional effectiveness

Learning Outcomes

1. Determine priorities for measurement of human resource functions

• Review human resource plans and strategies to prioritise functional areas for measurement
• Identify and select appropriate methods for measuring human resource services, activities and programmes
• Obtain approvals for effectiveness measures from key stakeholders to ensure buy-in and support

 2. Develop processes to measure human resource functional effectiveness

• Develop a plan to support the measurement process
• Select tools for measuring human resource functional effectiveness
• Monitor measurement process to make appropriate modifications or adjustments to ensure reliable measurements

3. Report on measurement of human resource functional effectiveness

• Evaluate the relevance of collected measures by evaluating adherence to established processes and gathering feedback from line managers
• Analyse data to establish key findings and recommendations
• Communicate outcomes of measurement to senior management to establish human resource functional effectiveness

Module Design:

• Competency Based
• 3-days training : 24hours
• Case study
• Role play
• Presentation
• Assessment

Recommended for:

• People Manager
• HRIS Manager
• Payroll Manager
• Employee Relations Manager
• Recruitment Manager
• Compensation and Benefits Manager
• Head of Training/ Learning and Development
• Training/ Learning and Development Manager
• Learning and Development Manager
• HR Business Partner
• HR Planning Manager

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