About this Course

Organisations operating in increasingly competitive domestic and global marketplaces cannot afford to ignore any source of possible competitive advantage. However, many organisations’ HRM policies and practices give little consideration to the diversity of the workforce and the implications of that diversity for the effective management and use of employees, individually and in groups.

Managing diversity means recognising that there is no such thing as the ‘average worker’ and that competitive advantage can be gained by those organisations that value and accommodate differences.

Objectives

Upon completion of this workshop, participants will be able to;

• Understanding the potential of a diversified workforce for organisation growth
  
• Enhance the morale of the employees for better work performance
  
• Increase teamwork among the various nationalities in the company for maximum returns
  
• Develop cohesive international employees for sustaining competitive advantage
  

Target Audience

For Managers and Executives who have to manage expatriates and workforce diversity locally and internationally.

Duration

Two days

Curriculum

Managing Diversity: A Strategic Approach to HRM

• What is Managing Diversity at Workplace?
  
• The HR Manager’s Responsibilities
  
• Taking the Strategic Approach
  
• The Business Case for Managing Diversity
  
• Group Discussion and Presentation
  

Approaches to Managing Diversity at Workplace

• Equal Employment Opportunity (EEO)
  
• Legal Obligations
  
• Anti-Discrimination Legislation
  
• Affirmative Action Legislation
  
• Group Discussion and Presentation
  

Discrimination at Workplace

• Distinguishing between Discrimination and Unfairness
  
• Employers’ Responsibility to prevent Discrimination
  
• Types of Discrimination
  
• Group Discussion and Presentation
  

Managing Harassment at Workplace

• What is Harassment?
  
• Sexual Harassment
  
• Merit in Employment
  
• Critique of Diversity Management
  
• Group Discussion and Presentation
  

International Human Resource Management

• Understand the Factors creating the Global Marketplace and Global Organisations
  
• Added Activities and Complexities for International HRM
  
• Developing International HRM Policy
  
• Types of International Employees
  

Topic 6 Managing Key Cultural Issues

• Cross-Cultural Communication
  
• Expatriate Pre-Departure Training Programme
  
• Repatriation Issues accounted by Expatriates
  
• Group Discussion and Presentation
  

Topic 7 Managing International Assignment

• Expatriate Recruitment and Selection Process
  
• Expatriate Failure in International Assignments
  
• Managing Expatriate Compensation
  
• Performance Appraisal for Expatriates
  
• Group Discussion and Presentation
  

Assessing HRM Effectiveness

• Approaches to HRM Audit
  
• Evaluating the HR Climate
  
• Measuring HR Outcomes
  
• Group Discussion and Presentation
  

Methodologies

Lectures, Discussions, Role Play, Presentation

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