About this Course

This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. 

The course also covers upgrading from earlier versions, configuring an Internet-facing Deployment and administration tasks.

At Course Completion

After completing this course, students will be able to:

• Describe the components that are required for a successful Microsoft Dynamics CRM implementation.
  
• Identify the hardware and software requirements for components of a Microsoft Dynamics CRM implementation.
  
• Install Microsoft Dynamics CRM Server.
  
• Install Microsoft Dynamics CRM Reporting Extensions.
  
• Install and configure the Microsoft Dynamics CRM E-mail Router.
  
• Describe the deployment methods for installing Microsoft Dynamics CRM for Outlook.
  
• Configure Claims-based authentication and Internet-facing deployment.
  
• Upgrade to Microsoft Dynamics CRM 2013.
  
• Manage Microsoft Dynamics CRM organizations using the Deployment Manager.
  
• Describe the high availability options for Microsoft Dynamics CRM 2013.
  

Course Outline

Module 1: System Requirement and Required Technologies

Module 2: Install Microsoft Dynamics CRM Server

Module 3: Install Microsoft Dynamics CRM Reporting Extensions

Module 4: Manage Microsoft Dynamics CRM with the Deployment Manager

Module 5: Upgrade to Microsoft Dynamics CRM 2013

Module 6: Email Management

Module 7: Microsoft Dynamics CRM for Microsoft Office Outlook

Module 8: Configure an Internet-Facing Deployment

Module 9: Maintain and Troubleshoot a Deployment

Module 10: High-Availability Options

TARGET AUDIENCE

This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2013.

PRE-REQUISITE

Before attending this course, students must have a working knowledge of:

• Microsoft Windows Server
  
• Active Directory
  
• Internet Information Services (IIS)
  
• Microsoft Exchange
  
• Microsoft SQL Server
  
• Microsoft Outlook

Some experience using Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM 2013 is desirable but not required.

2 days

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