About this Course

Good problem solving and decision making abilities are the keys to being a good manager. Your ability to solve problems and make decisions to choose between one thing or another rather than follow blind instinct is a defining feature of your humanity. 

Whether you work in or with organisations, the quality of your work depends on your innovative ability to solve problems and make decisions.

Your role within your organisation is to make things happen.  To achieve measurable results through your own labour and that of your team by becoming an innovative problem solver and decision maker, you will become good at both of these two things. This is what systems innovation is all about. 

Objectives

Upon completion of this workshop, participants will be able to;

• Recognise and define problems
  
• Understanding how the ‘System’ works
  
• Learning to work ‘Within The Box’
  
• Arrive at practical and effective solutions
  
• Solve problems in a group
  
• Apply problem-solving skills to everyday situations
  
• Improve your decision making skills
  
• Commit to decisions and gain the support and commitment of others
  
• Avoid being overwhelmed with information
  
• Evaluate the outcome of your decisions
  

Target Audience

All levels of Managers, Executives and Engineers.

Duration

Two days

Curriculum

• Identifying Your Professional Modalities and Sub-Modalities
  
• Introduction to Thinking Skills - Different Types of 'Think Process'
  
• Hindrance to Effective Problem Solving - Perception and Expression
  
• Creating the Conducive Work Environment
  
• Office Culture and Management Style
  
• Idea Generation Techniques
  
• Devising Solutions
  
• Solving Problem in a Group
  
• Your Problem-Solving Checklist
  
• Case Study
  
• What is Decision?
  
• Five-Step Process for Effective Decision Making
  
• Thinking About Decisions
  
• The Decision Cycle
  
• Consulting and Participating
  
• Communication
  
• Checking and Re-Evaluating
  
• Questions and Answers
  

Methodologies

You will be taught to do these by a series of mini lectures, practical hands-on sessions, brainstorming sessions and group discussion and evaluation.

Highly interactive with case study discussion, group discussion and presentation. Video presentation and mini lectures.

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