About this Course

One of the factors that contribute to organisational success is ‘people’ talent. Acquiring the right talent ensures that an organisation’s business goals and objectives are realised. Recruitment is an important tool for Human Resource professionals who are responsible for acquiring the right talent.    When recruitment is ineffective, an organisation cannot be assured that the right talent is hired. The recruitment function incorporates several sub-functions. Interviewing and assessing candidates are two of them.

Conducting interviews effectively can result in selection of the right candidates for an organisation. It is necessary for Human Resource professionals to understand how to assess a candidate’s capabilities and ascertain a suitable match with the organisation’s requirement. Effective interviews provide sound and objective basis for recruitment decisions. Underpinning this is the knowledge of human behaviours, job knowledge, skills and competencies that a Human Resource professional must acquire. 

This course provides knowledge on how to conduct effective recruitment and interviews to ensure effective selection of candidates. Amongst various knowledge and skills, participants learn how to develop criteria for selection to ensure suitable matches of candidates to organisational job requirements and identify behavioural traits that are consistent with organisational values.

In addition, the course will provide opportunities for participants to horn interview skills through role plays under different scenarios. Case studies on best practices will be showcased and highlighted to reinforce learning.

Objectives

Upon completion of this workshop, participants will be able to;

• Understand the importance of structured recruitment policies;
  
• Establish recruitment policies and processes to support talent management goals
  
• Administer the recruitment process
  
• Understand job competencies and creating recruitment selection criteria
  
• Understand behaviours and their relevance to job requirements
  
• Acquire skills to adopt and apply interview techniques;
  
• Competency-based interviewing approach
  
• Behaviour-based interviewing approach (e.g. STAR)
  
• Scenario-based interviewing approach
  

Target Audience

All Levels of Human Resource Management Professionals, Operational Managers and Supervisory Employees who are involved with the hiring process

Duration

Two days

Curriculum

• Establishing and Administering a Structured Recruitment and Selection Policy
  
• Preparing for Interviews
  
• Conducting Interviews
  
• Finalising The Recruitment Process
  
• Understand Behaviours and Adopting and Applying Interview Techniques
  
• Competency-Based Interviewing Approach
  
• Behaviour-Based Interviewing Approach
  
• Scenario-Based Interviewing Approach
  

Methodologies

A practical approach will be taken with 70% of the course on application and practical sessions with 30% on techniques and concepts. Training comprises a combination of;

• Visually stimulating sessions for bite sized learning
  
• Group activities and break up discussions
  
• Case scenarios, case studies and role plays for application
  
• Practical worksheets
  

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