About this Course

This two-day programme will introduce five powerful steps to a higher Emotional Intelligence (EQ) person. Having high EQ is as important as being efficient in the workplace.

With the rise in globalisation and increased competition in every aspect of the various industries, it is easy to forget who we are and do things that we might regret.

Developing high EQ will enable the person to strive in times of uncertainty and be able to make difficult decisions at work when the need arises. Furthermore, having high EQ also allows the person to become both socially and personally competent.

This, in turn allows the person to perceive, understand and express his or her feelings accurately and manage his/her emotions so that they work for us and not against us.

Objectives

Upon completion of this workshop, participants will be able to;

• Know how they feel and analyse others’ feelings
  
• Appreciate what feels good or bad and move from the bad feelings to good ones
  
• Possess a sense of emotional awareness and emotional balance that allows you to handle difficult situations effectively
  
• Use EQ to manage your career effectively
  

Target Audience

Officers, Executives, Managers and anyone who would like to know the basics of interpersonal communications.

Duration

Two days

Curriculum

• EQ versus IQ
  
• Why Bother to Develop Our EQ?
  
• Introducing The Five-Step Model
  
• Achieving Step One – Self Awareness
  
• How To Become Self Aware in Your Work and Life
  
• Achieving Step Two – Emotional Management
  
• How We Choose and Feel
  
• Achieving Step Three – Self Motivation
  
• Developing Our Spiritual Centre
  
• Achieving Step Four – Relationship Management
  
• How to Improve Our Relationship
  
• Achieving Step Five – Emotional Coaching
  
• Helping Others to Achieve Emotional Intelligence (EQ)
  
• Putting the Five-Step Process into Practice
  

Methodologies

Highly interactive with lots of case study and group discussion.  Developing an action plan to improve your EQ.

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