About this Course

Recognize the role one plays in contributing to the organisation’s vision, mission and values as real estate salesperson Demonstrate service delivery in accordance with the organisation’s vision, mission and values Monitor own performance to ensure consistency with the organisation’s vision, mission and values Recognise the impact of one’s professional image and persona as a real estate salesperson Project a professional image and persona as a real estate salesperson Demonstrate effective communication skills when interacting with customers Recognise the diverse range of customers and their needs and expectations Demonstrate the qualities and characteristics of a real estate professional when delivering go-the-extra-mile service exceed customer expectations Create a positive customer experience by offering customized and personalized service Escalate feedback and areas of improvement to enhance the customer experience

Rate this course:

Log in to submit

Comments