About this Course

Introduction Is your organisation being affected by one or more of these problems: - whining, dissatisfied, demotivated and disenchanted staff? - job-hopping employees and low retention? - disappearing (or disappeared) loyalty? - stressed or burnt-out workers? - increase in suspicious/questionable medical leaves? Many organisations are suffering from widespread dissatisfaction in a workforce where those who can get up and leave do so while the mediocre remain. Those who are in first-line or middle management are key – the talented employee may join a company because of its charismatic leaders, its generous benefits and its worldwide training programmes… but how long that employee stays and how productive he is depends on the immediate superior. Companies need first-line and middle management to motivate, communicate and build relationships effectively. In other words, the tactical handling of your key competitive advantage – People! Objectives Provide an understanding of the concept, process & functions of management and leadership Help team think out of the box Equip with the knowledge and practice of the fundamental concepts of stakeholders management Improve employee satisfaction and thus retention Help company achieve breakthrough and maintain the entrepreneur spirit Solve organisational problems effectively Manage team to face change effectively Avoid being a corporate fool by looking at repeat problems intelligently

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