Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
This Competency Unit enables an individual to acquire the skills and knowledge to participate in a cross functional team. This Competency Unit, together with other elective units, is tailored to provide the skill and knowledge outcomes required by the Community and Social Services sector.
Provider: HMI INSTITUTE OF HEALTH SCIENCES PTE. LTD.
Provider: HSL CONSTRUCTOR PTE LTD
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
Learner will be able to understand and apply self-awareness techniques and emotional intelligence principles such as self-confidence, flexibility, conscientiousness and initiative to manage self at the workplace.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Upon completion of this unit, participants will be able to apply knowledge and life skills such as establishing personal goals and evaluating them to justify roles and responsibilities in achievement of organisational goals, managing time effectively, maintaining organisational worklife balance, as well as managing stress and personal finances to be effective at the workplace as a manager.
Provider: SSA CONSULTING GROUP PTE. LTD.
Upon completion of this unit, participants will be able to apply knowledge and life skills such as establishing personal goals and analysing them to relate to roles and responsibilities in the achievement of departmental goals, managing time effectively, maintaining work-life balance, as well as managing stress and personal finances to be effective at the workplace as a team leader or supervisor.
On completion of the unit, participants will be able to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
Upon completion of this unit, participants will be able to identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at a team level.
Upon completion of this module, participants will be able to identify the global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace .
On completion of this unit, participants will have the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communicat...
On completion of this unit, participants will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques
On completion of the unit, participants will be able to apply Emotional Intelligence principles to assess and manage self and others, acquire awareness of the environment, express empathy, guide others, uphold integrity, and build bonds others in a business context.
Provide workers currently working in or wishing to enter manufacturing line with skills and knowledge required to apply quality systems in their work environment.
Upon completion of this unit, participants will acquire the skills to work with a team of subordinates in practising problem-solving and decision-making, which includes anticipating and identifying potential problems, facilitating team’s effort to resolve the problem, making appropriate decisions and seeing implementation plans through.
Upon completion of this module, participants will acquire the techniques in problem-solving and decisionmaking, including proactively identifying root causes to a problem, generating and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within own circle of influence.
Upon completion of this unit, participants will be able to apply strategies to create, promote and sustain a culture of continuous improvement, initiative and innovation in an organisation, as well as identify, evaluate and manage the associated risks.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational) - Advanced