Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Productivity & Innovation
On completion of the unit, the learner will be able to apply personal development principles to assess and manage self and others, acquire self-awareness, establish clarity of one’s goals, take actions for its accomplishment, acquire understanding of what is expected of oneself to succeed at the work place, how to manage time; stress and financial matters more effectively to live an empowered an...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
On completion of this unit, learner will acquire the skills to work with a team of subordinates in practising problem-solving and decision-making, which includes anticipating and identifying potential problems, facilitating team’s effort to resolve the problem, making appropriate decisions and seeing implementation plans through.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
1. Improvement in service level of members/guests 2. Improve communication between service staff and members/guests, 3. Increase in the communication level of service staff and supervisors
To equip staff - Warehousing staff (Receiving, Picking & Packing Departments with Conversational Intermediate English so that they are able to perform their functions better.
The learner will be able to facilitate the implementation of a productivity framework according to the Productivity road map and action plan developed.
On completion of this unit, learners will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques
On completion of this course the learner will be able to apply a systematic and rational process in solving problems and making decisions.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Writing)
Training for Workplace Numeracy
Subject to company's training objectives.
On completion of this unit, learners will have the skills and knowledge in applying strategies, methods and tools used for developing and implementing lean six sigma project plans.