Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
1. Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives 2. Apply communication and conflict resolution techniques to achieve desired negotiation outcomes 3. Finalise negotiation and take necessary follow-up actions to close negotiation 4. Monitor and evaluate negotiation outcomes against objectives in accordance with organizational procedure...
Provider: SERAPHCORP INSTITUTE PTE. LTD.
1. Allocate resources for response-handling in accordance to crisis management plan 2. Identify crisis response and recover activities to be implemented in accordance with recovery strategies and business continuity strategies 3. Document crisis response and recovery activities data in accordance with information format requirements 4. Implement ‘return-to-normal’ procedures in accordance with...
1. Identify business continuity team and relevant roles and responsibilities in consultation with relevant stakeholders 2. Execute business continuity plans in accordance with recovery strategies, business continuity strategies and framework 3. Coordinate the organisation’s crisis response and recovery activities in accordance with business continuity policies 4. Identify and manage synergies an...
Seraphcorp runs training programmes on workplace coaching. One of which is the Certificate IV in Coaching Skills For the Workplace by SydneyLearning of the University of Sydney. The aim of this course is to maximize an individuals performance in the workplace. It is aimed at experienced or aspiring leaders and managers of teams and will be also of use to learning and development managers, human r...