Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
Adapt your approach to different people through understanding human profiling. Understand why conflicts happen and how to avoid them. Learn how to respond tactfully when faced with tension or disagreement. Use appropriate language that will calm difficult situations and people. Know the difference between dangerous words and dependable words. Use effective influencing skills to positively affect t...
Provider: ST TRAINING SOLUTIONS PRIVATE LIMITED
Adopt a reader-centered approach to report writing. Ensure clear bottom lines in every part of a report. Write a winning executive summary. Develop concise, logically-organised paragraphs. Put data and details into writing clearly and effectively. Select, analyse and summarise data so it's easy to understand. Chunk, cluster and subordinate ideas logically. Write in plain English with correct synta...