Course Category

  • people 1
  • Course Specializations

  • Customer Service 1
  • Course Providers

  • GIL CONSULTANCY PTE. LTD. 1
  • Course Level

  • Managerial 1
  • WDA Programmes

  • WTS
  • WSQ
  • 1 Courses found

    • EI Skills for Handling Difficult Customers

      Customer Service  

      COURSE OUTLINE FOR EI SKILLS FOR HANDLING DIFFICULT CUSTOMERS The Basics in Customer Service Developing strategies to increase your emotional intelligence skills to better manage and motivate yourself to be a better service provider Developing the 3Vs of communication to increase your effective communication with customers Working with Difficult Customers Situations

      Provider: GIL CONSULTANCY PTE. LTD.