Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Administration
This unit covers providing support in the provision of general reference and information services. Skills include conducting reference interviews; performing advanced searches; providing responses and following up on enquiries; providing guidance and assistance to facilitate the provision of reference services and providing basic readers advisory service to library patrons. At the end of this mo...
Provider: National Library Board