Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
1. Improvement in service level of customers. 2. Improve communication skills of staff to better connect with customers when interacting with them. 3. Increase the communication level of service staff and management. 4. Improve comprehension skills of work and organisational-related documents.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
1. Improvement in service level to members/guests 2. Increase in staff’s confidence level when communicating with members/guests 3. Increase in level of communication level between staff, coworkers and management
Learner will be able to promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issue into consideration.
Workplace Safety and Health,Education and Training
Our training programs adhere to the most up to date medical and educational guidelines published by nationally recognised authorities. They also meet the OSHA training requirement for workplace responders. “Sudden cardiac arrest is one of the known leading causes of death in occupational settings. In today’s context, AED’s are found onboard planes, cruise ships, hotels, factories and many wo...
Provider: KBA TRAINING CENTRE PTE. LTD.
Workplace Safety and Health
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
Apply Teamwork in the workplace (Use of SC & SAP)
Provider: SSA CONSULTING GROUP PTE. LTD.
By the end of the course, the participants will have the relevant knowledge and application skills in demonstrating first aid/CPR skills to apply them in their workplace.
Provider: NTUC LEARNINGHUB PTE. LTD.
At the end of the course, participants will acquire good knowledge in: Workplace Safety & Health legislations Hazards recognition & evaluation Accident investigations & preventive measures
This course is designed to help participants identify their responsibilities under WSH Act, to follow hazard identification and risk control procedures.
Human Resource Management Employment and Recruitment
This Competency Unit enables an individual to acquire the skills and knowledge to Manage Effective Workplace Relationships. This Competency Unit, together with other elective units, is tailored to provide the skills and knowledge outcomes required by the Community and Social Services sector.
Provider: TSAO FOUNDATION
Subject to company's training objectives.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION